A leader in billing and customer care solutions for the cable television, direct broadcast satellite, advanced IP services, mobile, and fixed wire-line markets, sought to build an alternative user interface that would allow for web-based access to the billing system so that remote locations and call center staff could access the system using a web browser.
The application was regression-tested using automated test tools to simulate load and user scenarios. The team performed extensive performance tuning. Improvements in memory handling were introduced. All the screens were converted to JSP pages in a month. Sizing and capacity planning was done
Rapid migration helped the client to respond back to customers more quickly. Remote Deployment of the customer care and billing applications to customers was achieved.